Don’t let overlooked obligations become incidents. Learn how.
Utility navigation bar redirect icon
Portal LoginSupportContact
Search
Close search
Huntress Logo in Teal
  • Platform Overview
    Managed EDR

    Get full endpoint visibility, detection, and response.

    Managed EDR

    Get full endpoint visibility, detection, and response.

    Managed ITDR

    Protect your Microsoft 365 identities and email environments.

    Managed ITDR

    Protect your Microsoft 365 identities and email environments.

    Managed SIEM

    Managed threat response and robust compliance support at a predictable price.

    Managed SIEM

    Managed threat response and robust compliance support at a predictable price.

    Managed Security Awareness Training

    Empower your teams with science-backed security awareness training.

    Managed Security Awareness Training

    Empower your teams with science-backed security awareness training.

    Managed ISPM

    Continuous Microsoft 365 and identity hardening, managed and enforced by Huntress experts.

    Managed ISPM

    Continuous Microsoft 365 and identity hardening, managed and enforced by Huntress experts.

    Managed ESPM

    Proactively secure endpoints against attacks.

    Managed ESPM

    Proactively secure endpoints against attacks.

    Integrations
    Integrations
    Support Documentation
    Support Documentation
    See Huntress in Action

    Quickly deploy and manage real-time protection for endpoints, email, and employees - all from a single dashboard.

    Huntress Cybersecurity
    See Huntress in Action

    Quickly deploy and manage real-time protection for endpoints, email, and employees - all from a single dashboard.

    Huntress Cybersecurity
  • Threats We Stop
    Phishing
    Phishing
    Business Email Compromise
    Business Email Compromise
    Ransomware
    Ransomware
    Infostealers
    Infostealers
    View Allright arrowView Allright arrow
    Industries We Serve
    Education
    Education
    Financial Services
    Financial Services
    State and Local Government
    State and Local Government
    Healthcare
    Healthcare
    Law Firms
    Law Firms
    Manufacturing
    Manufacturing
    Utilities
    Utilities
    View Allright arrowView Allright arrow
    Tailored Solutions
    MSPs
    MSPs
    Resellers
    Resellers
    SMBs
    SMBs
    Compliance
    Compliance
    What Gets Overlooked Gets Exploited

    Most days, nothing happens. But one day, something will.

    Huntress Cybersecurity
    Cybercriminals Have Evolved

    Get the intel on today’s cybercriminal groups and learn how to protect yourself.

    Huntress Cybersecurity
  • Pricing
  • Community Series
    The Product Lab

    Shape the next big thing in cybersecurity together.

    The Product Lab

    Shape the next big thing in cybersecurity together.

    Fireside Chat

    Real people. Real perspectives. Better conversations.

    Fireside Chat

    Real people. Real perspectives. Better conversations.

    Tradecraft Tuesday

    No products, no pitches – just tradecraft.

    Tradecraft Tuesday

    No products, no pitches – just tradecraft.

    _declassified

    Exposing hidden truths in the world of cybersecurity.

    _declassified

    Exposing hidden truths in the world of cybersecurity.

    Resources
    Upcoming Events
    Upcoming Events
    Ebooks
    Ebooks
    On-Demand Webinars
    On-Demand Webinars
    Videos
    Videos
    Whitepapers
    Whitepapers
    Datasheets
    Datasheets
    Cybersecurity Education
    Cybersecurity 101
    Cybersecurity 101
    Cybersecurity Guides
    Cybersecurity Guides
    Threat Library
    Threat Library
    Real Tradecraft, Real Results
    Real Tradecraft, Real Results
    2026 Cyber Threat Report
    2026 Cyber Threat Report
    The Huntress Blog
    Huntress Lands on the Microsoft Marketplace
    Huntress Cybersecurity
    Huntress Lands on the Microsoft Marketplace
    Huntress Cybersecurity
    How Huntress & DEFCERT Are Streamlining CMMC Assessment Prep
    Huntress Cybersecurity
    How Huntress & DEFCERT Are Streamlining CMMC Assessment Prep
    Huntress Cybersecurity
    Live Hacking Into Microsoft 365 with Kyle Hanslovan
    Huntress Cybersecurity
    Live Hacking Into Microsoft 365 with Kyle Hanslovan
    Huntress Cybersecurity
  • Why Huntress

    Go beyond AI in the fight against today’s hackers with Huntress Managed EDR purpose-built for your needs

    Huntress Cybersecurity
    Why Huntress

    Go beyond AI in the fight against today’s hackers with Huntress Managed EDR purpose-built for your needs

    Huntress Cybersecurity
    The Huntress SOC

    24/7 Security Operations Center

    The Huntress SOC

    24/7 Security Operations Center

    Reviews

    Why businesses of all sizes trust Huntress to defend their assets

    Reviews

    Why businesses of all sizes trust Huntress to defend their assets

    Case Studies

    Learn directly from our partners how Huntress has helped them

    Case Studies

    Learn directly from our partners how Huntress has helped them

    Community

    Get in touch with the Huntress Community team

    Community

    Get in touch with the Huntress Community team

    Compare Huntress
    Bitdefender
    Bitdefender
    Blackpoint
    Blackpoint
    Breach Secure Now!
    Breach Secure Now!
    Crowdstrike
    Crowdstrike
    Datto
    Datto
    SentinelOne
    SentinelOne
    Sophos
    Sophos
    Compare Allright arrowCompare Allright arrow
  • HUNTRESS HUB

    Login to access top-notch marketing resources, tools, and training.

    Huntress Cybersecurity
    HUNTRESS HUB

    Login to access top-notch marketing resources, tools, and training.

    Huntress Cybersecurity
    Partners
    MSPs

    Join our partner community to deliver expert-led managed security.

    MSPs

    Join our partner community to deliver expert-led managed security.

    Resellers

    Partner program designed to grow your cybersecurity business.

    Resellers

    Partner program designed to grow your cybersecurity business.

    Tech Alliances

    Driving innovation through global technology Partnerships

    Tech Alliances

    Driving innovation through global technology Partnerships

    Microsoft Partnership

    A Level-Up for Your Business Security

    Microsoft Partnership

    A Level-Up for Your Business Security

  • Press Release
    Huntress Announces Collaboration with Microsoft to Strengthen Cybersecurity for Businesses of All Sizes
    Huntress Cybersecurity
    Press Release
    Huntress Announces Collaboration with Microsoft to Strengthen Cybersecurity for Businesses of All Sizes
    Huntress Cybersecurity
    Our Story

    We're on a mission to shatter the barriers to enterprise-level security.

    Our Story

    We're on a mission to shatter the barriers to enterprise-level security.

    Newsroom

    Explore press releases, news articles, media interviews and more.

    Newsroom

    Explore press releases, news articles, media interviews and more.

    Meet the Team

    Founded by former NSA Cyber Operators. Backed by security researchers.

    Meet the Team

    Founded by former NSA Cyber Operators. Backed by security researchers.

    Careers

    Ready to shake up the cybersecurity world? Join the hunt.

    Careers

    Ready to shake up the cybersecurity world? Join the hunt.

    Awards
    Awards
    Contact Us
    Contact Us
  • Portal Login
  • Support
  • Contact
  • Search
  • Get a Demo
  • Start for Free
Portal LoginSupportContact
Search
Close search
Get a Demo
Start for Free
HomeBlog
Critical Vulnerability: SysAid CVE-2023-47246
Published:
November 10, 2023

Critical Vulnerability: SysAid CVE-2023-47246

By:
Team Huntress
Contributors:
Special thanks to our Contributors:
Matt Kiely
John Hammond
Caleb Stewart
Dave Kleinatland
Harlan Carvey
Joe Slowik
Matt Anderson
Jamie Levy
Share icon
Glitch effectGlitch effectGlitch effect

On November 8, 2023, SysAid published an advisory expressing that their on-premise server software had a previously undisclosed vulnerability and is aware of public in-the-wild exploitation. Days prior, Microsoft had notified SysAid of this issue and that they attributed these compromises to TA505 “Lace Tempest”, often known as the cl0p ransomware gang.

Huntress has investigated recent intrusions within our partner environments, notified impacted organizations, and recreated the attack chain with a proof-of-concept exploit to develop new detection capabilities for our managed security platform.

Currently, the latest version of SysAid Server 23.3.36 is the recommended patch and update that we strongly urge you to install as soon as possible.

This critical vulnerability has been designated with the identifier CVE-2023-47246. The adversary cl0p is the same threat actor who took advantage of the MOVEit Transfer software over Memorial Day weekend this year.

The Vulnerability

The original security bulletin from SysAid refers to this vulnerability as a “previously unknown path traversal vulnerability leading to code execution within the SysAid on-prem software.” The security bulletin does not include technical details for this vulnerability and how to exploit it, but does include technical indicators of compromise for the security issue. 

Specifically, it references the potential for attackers to upload and access WAR file webshells and other payloads in the webroot of the SysAid Apache Tomcat web server. It also references the full path of a webshell that was located atC:\Program Files\SysAidServer\tomcat\webapps\usersfiles\ on a compromised server.

While the original writeup did not include any technical exploitation details, the Huntress Research Team has successfully created a fully weaponized proof of concept. Exploitation of this vulnerability is covered in more detail in the Exploitation Proof of Concept section of this blog post.

The Impact

Huntress is tracking only 14 servers across our partner base with the SysAid software installed. These servers are unfortunately running a wide range of different version numbers -- some as recent as 23.3.34, a handful in the yearly range of versions 16.x or 17.x and some as old as versions 7.5.0 and 7.0.0 (P.S. please update!)

We observed only one of these instances actively compromised with the zero-day exploit.

Figure 1: Process Detection of Encoded PowerShell

This organization was first impacted on October 30, where we observed the same post-exploitation PowerShell code executed as suggested in the SysAid advisory. Our detectors caught the unusual PowerShell invocation (a child process spawned under java.exe), but it was not clear until the public disclosure of CVE-2023-47246 that this was related to this threat.

At this time of exploitation, there were two pertinent PowerShell invocations -- the first Base64 decoded and deobfuscated event can be found here:


This matches the original stage described by SysAid and Profero:

  • Store the filesystem paths for the Tomcat webapps root directory as well the adversary-created userfilesfolder as variables
  • Enumerate running processes with tasklist, and use regular expressions to match any processes beginning with “Sophos” and including .exe present in the executable name
  • If any processes matching this criteria are found, this PowerShell code removes artifacts exits, to avoid detection.
  • It is worth noting that this code does not use its privilege to kill the process, it just simply stopped its routine.
  • If no processes match this criteria, it invokes a user.exe file that the threat actor placed inside their userfiles staging directory.
  • Notably, this includes a command-line argument and parameter of a 64-character hexadecimal string. We did not see this referenced in the SysAid or Profero writeup, but this is likely an identifying number for the victim, or a unique key used by the executable (GraceWire)
  • Sleep for one second, and remove the userfiles.war stager and the user.exe artifacts

Following this, we observed the second snippet of PowerShell execution (Base64 decoded and beautified):


This stages more PowerShell to be executed inside of a multi-line string. It once again stores pertinent filesystem paths in variables, but then defines regular expressions to be used to remove evidence of exploitation.  These $log4jPattern and $tcPattern variables include optional components to be matched within the SysAid Server log files or the Tomcat logs, which are then removed by the cleanLL function, removing any record entries with those strings.

While it may be a clever trick for the adversary to clean up their tracks, this also leaves some breadcrumbs that help explain how this exploit is executed. We will explore that further in the Exploitation Proof of Concept section below.

This log-cleaning code runs in a while loop after some sleep commands to ensure files are deleted, and then breaks out of the loop. Ultimately, this is all invoked by a classic Invoke-Expression cmdlet.

Attack Surface

A Shodan query for the default title of SysAid servers returns over 230 instances that are accessible on the public internet. A different Shodan query for any reference of SysAid in the HTML of the analyzed page returns just under 900 results.

Figure 2: Shodan results for any instance of SysAid in the body of the analyzed HTML

While this does not prove exploitability for each of these public servers, it does show the prevalence of this technology on the internet. While these queries show that SysAid is not commonly exposed to the internet, it could be in some cases and we urge our readers to identify if their SysAid servers are publicly accessible.

Exploitation Proof of Concept

The Huntress Research team was able to create a weaponized proof of concept to exploit the path traversal and file write vulnerability. At this time, we are not releasing this proof of concept to the public.

The vulnerability exists in the doPost method within the SysAid com.ilient.server.UserEntry class. By injecting a path traversal into the accountID parameter and supplying a zlib compressed WAR file webshell as the POST request body, an attacker can control where this webshell is written on the vulnerable server. The attacker can then request the webshell by browsing to the URL where it now resides to gain access to the server.

Figure 3: Successful webshell upload & code execution against the SysAid server

The Huntress Research Team identified the vulnerable component by decompiling the Java class files and examining the patch differential between version 23.3.35 and 23.3.36. The latest version of the software contains the following check in the doPost method of the UserEntry class:

Figure 4: the new error message in the decompiled output of the patched version

This new error message implies the existence of a path traversal vulnerability related to the a2 variable. This variable is built from the convertParameter variable, which itself is assigned from the accountID parameter of the POST request, as shown on line 385 in the following code snippet:

Figure 5: the parameters of the incoming POST request in the UserEntry class

The accountID parameter constructs the path where the uploaded file will be written. By injecting this parameter with a path traversal, we can adjust where this file is written. On line 421, a new file is created at the location specified by the a2 string. Following the file creation, the bytes of the inflaterInputStream from the incoming POST request are written to this location:

Figure 6: the creation of a new file based on the POST parameters

By controlling the location of the file and the bytes that are written, we can write the bytes of a malicious WAR file to the web server’s root directory. We can then access this WAR file by browsing or requesting the URI of the WAR file to gain access to the server.

Our recreated proof of concept aligns with the observed indicators from the original bulletins by the Microsoft Threat Intelligence team and SysAid.

Huntress has added detections for the activity reported in this blog. If you’d like to have someone else watching your back while you work on patching, feel free to start a free trial with us so our 24/7 SOC can keep an eye out for you.

Special thanks to Matt Kiely, John Hammond, Caleb Stewart, Dave Kleinatland, Harlan Carvey, Joe Slowik, Matt Anderson, Jamie Levy and many others for their contributions to this writeup.

Indicators of Compromise

Categories
Response to Incidents
Threat Analysis
Summarize this postClose Speech Bubble
ChatGPTClaudePerplexityGoogle AI

See Huntress in action

Our platform combines a suite of powerful managed detection and response tools for endpoints and Microsoft 365 identities, science-backed security awareness training, and the expertise of our 24/7 Security Operations Center (SOC).

Book a Demo
Share
Facebook iconTwitter X iconLinkedin iconDownload icon
Glitch effect

You Might Also Like

  • Confluence to Cerber: Exploitation of ​​CVE-2023-22518 for Ransomware Deployment

    CVE-2023-22518 is being exploited in Confluence for Cerber ransomware deployment. Read up on Huntress’ observations and mitigation guidance.
  • Critical Vulnerability: Exploitation of Apache ActiveMQ CVE-2023-46604

    CVE-2023-46604 is a critical remote code execution vulnerability in Apache ActiveMQ. Patch now to avoid any potential adversary exploitation.
  • CVE-2025-30406 - Critical Gladinet CentreStack & Triofox Vulnerability Exploited In The Wild

    Huntress has observed in the wild exploitation against CVE-2025-30406, a weakness due to hardcoded cryptographic keys.
  • Veeam Backup & Replication CVE-2023-27532 Response

    We cover CVE-2023-27532, a vulnerability in the Veeam Backup & Replication component that allowed an unauthenticated user to retrieve host credentials.
  • Everything We Know About CVE-2023-23397

    Huntress is tracking CVE-2023-23397, a 0-day that impacts Microsoft Outlook and requires no user interaction to expose user credential hashes.
  • Critical Vulnerability Disclosure: ConnectWise/R1Soft Server Backup Manager Remote Code Execution & Supply Chain Risks

    Huntress has validated an initial report for an authentication bypass and sensitive file leak present in the Java framework “ZK”, used within the ConnectWise R1Soft software Server Backup Manager SE.
  • Critical Vulnerability: WebP Heap Buffer Overflow (CVE-2023-4863)

    Huntress is tracking a new critical vulnerability seen in the wild that affects anything using the libwebp WebP image library. Here’s what we know so far.
  • Rapid Response: Samsung MagicINFO 9 Server Flaw

    Huntress has verified Samsung’s MagicINFO 9 Server (version 21.1050.0) is vulnerable to a publicly available proof-of-concept (PoC). Understand why MagicINFO 9 Server shouldn’t be internet-facing until a patch is applied.

Sign Up for Huntress Updates

Get insider access to Huntress tradecraft, killer events, and the freshest blog updates.
Privacy • Terms
By submitting this form, you accept our Terms of Service & Privacy Policy
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Huntress Managed Security PlatformManaged EDRManaged EDR for macOSManaged EDR for LinuxManaged ITDRManaged SIEMManaged Security Awareness TrainingManaged ISPMManaged ESPMBook a Demo
PhishingComplianceBusiness Email CompromiseEducationFinanceHealthcareManufacturingState & Local Government
Managed Service ProvidersResellersIT & Security Teams24/7 SOCCase Studies
BlogResource CenterCybersecurity 101Upcoming EventsSupport Documentation
Our CompanyLeadershipNews & PressCareersContact Us
Huntress white logo

Protecting 215k+ customers like you with enterprise-grade protection.

Privacy PolicyCookie PolicyTerms of UseCookie Consent
Linkedin iconTwitter X iconYouTube iconInstagram icon
© 2025 Huntress All Rights Reserved.

Join the Hunt

Get insider access to Huntress tradecraft, killer events, and the freshest blog updates.

By submitting this form, you accept our Terms of Service & Privacy Policy